Star Health Insurance Customer Care

5 min read • Posted on 06 April 2024

Office meeting with people working on design

Star Health Insurance has an efficient customer support team that assists the policyholders in every possible way and tries to clear the doubts and queries of the customers. They are available 24/7 and can assist with concerns related to claims, tax deductions, understanding policy terms, grievances, updating policy details, queries related to any star health plan, etc.

Customers can contact star health insurance customer care by phone, e-mail or by visiting the nearest branch of star health insurance company.

Star Health Insurance Customer Care at your service

Star Health Insurance Customer Care assists policyholders with queries related to the following topics:

Claim Settlement
Buying Process
Documentation
Grievances
Other General Queries

Star Health Insurance Customer Care Details

Below mentioned are customer care details of star health insurance company:

Particular	Details
Customer Care Toll-free No.	1800 425 2255 / 1800 102 4477
Senior Citizen Helpline No.	044 4002 0888 (Claims) 044 2824 3923 (Grievances)
Customer Care No. for Other Users	044 2831 9100 044 2853 2030/60
Customer Care Email Id	support@starhealth.in

Star Health Insurance Contact Details

Address:

Star Health & Allied Insurance Co. Ltd (Star Health Insurance), No.1, New Tank Street, Valluvarkottam High Road, Nungambakkam, Chennai - 600 034

Email: support@starhealth.in

Some Major Branches and their Addresses of Star Health Insurance

Star health insurance has more than 800 branches across India. Below are the branches of Star Health Insurance in major cities and their addresses:

State Name	City Name	Contact Details
Delhi	New Delhi	1st Floor, Himalaya House, 23, Kasturba Gandhi Marg Ph. No. 23464603 / 23464610 / 23464645
Haryana	Gurgaon	1st Floor, SCO4, HUDA MARKET, Sector 14, Old Delhi Road, Near Payal Cinema Ph. No. 0124-4255201
Bihar	Patna	302, 3rd Floor, I G Complex, West Boring Canal Road, In Front of Medicana Phone No. 8298932222
Assam	Guwahati	3rd Floor,Ganpati Enclave,opp BORA service,Above Kotak Mahindra Bank,Ulubari,GSRD Ph. No. 0361- 2457064 / 65
Madhya Pradesh	Bhopal	Plot No. 262, Zone II, MP Nagar, Behind Rajhans Regency, Infront of Tulsi Exotic Ph. No. 0755-4213304
Karnataka	Bengaluru	M G Tambre Towers, #90, 3rd Floor, Next to new Athithya Hotel, Gandhi Bazaar Main Road, Basavangudi Ph. No. 080-40594444 / 41508113
Gujarat	Ahmedabad	4th Floor 45 Viva-III, Shrimali Society, Opp. Vadilal House, Nr. Navranpura Police Station, Navrangpura Ph. No. 079-40049240/241
Tamil Nadu	Chennai	MKM Chambers, 1st Floor, No:42, Kodambakkam High Road, Nungambakkam Ph. No. 044-49631256 / 49631257 / 49631265
Kerala	Cochin	PentaTower,Opp Kaloor Pvt Bus Stand Kerala-682017 Ph. No. 0484-4000447
Andhra Pradesh	VISAKHAPATNAM	Dno: 49-24-51, 2nd floor, Krupa biz house, Besides Madhur In Function Hall, Opp. Ramalingeswara Sway Temple, Madhura Nagar Ph. No. 0891-2730302 / 2730308

Customer Care Details of RenewBuy

Customers who bought a Star Health insurance policy through the RenewBuy.com official website can contact our customer service department for any support. In the table below, we have mentioned the RenewBuy customer service details:

Particulars	Details
Customer Care No. (Toll-free)	1800 419 7852
Customer Care Whatsapp No.	9810972573
Customer Care Email Id	customersupport@renewbuy.com

Network Hospitals

Aditya Birla Network Hospitals

Bajaj Allianz Network Hospital

Care Health Network Hospitals

Future Generali Network Hospitals

HDFC ERGO Network Hospitals

Kotak Mahindra Network Hospitals

Liberty General Network Hospitals

Manipal Cigna Network Hospitals

Niva Bupa Network Hospitals

Reliance Health Network Hospitals

Royal Sundaram Network Hospitals

SBI General Network Hospitals

Star Health Network Hospitals

Tata Aig Network Hospitals

Name of Center	Jurisdiction
AHMEDABAD - Shri Kuldip Singh Office of the Insurance Ombudsman, Address Jeevan Prakash Building, 6th floor, Tilak Marg, Relief Road, Ahmedabad 380 001. Tel.- 079 - 25501201/02/05/06 Email: bimalokpal.ahmedabad@cioins.co.in	Gujarat, Dadra & Nagar Haveli, Daman and Diu.
BENGALURU - Smt. Neerja Shah Office of the Insurance Ombudsman, Address Jeevan Soudha Building,PID No. 57-27-N-19 Ground Floor, 19/19, 24th Main Road, JP Nagar, Ist Phase, Bengaluru 560 078. Tel.- 080 - 26652048 / 26652049 Email: bimalokpal.bengaluru@cioins.co.in	Karnataka
BHOPAL - Shri Guru Saran Shrivastava Office of the Insurance Ombudsman, Address Janak Vihar Complex, 2nd Floor, 6, Malviya Nagar, Opp. Airtel Office, Near New Market, Bhopal 462 003. Tel.- 0755 - 2769201 / 2769202 Fax: 0755 - 2769203 Email: bimalokpal.bhopal@cioins.co.in	Madhya Pradesh, Chattisgarh
BHUBANESHWAR - Shri Suresh Chandra Panda Office of the Insurance Ombudsman, Address 62, Forest park, Bhubneshwar 751 009. Tel.- 0674 - 2596461 /2596455 Fax: 0674 - 2596429 Email: bimalokpal.bhubaneswar@cioins.co.in	Orissa
CHANDIGARH - Dr Dinesh Kumar Verma Office of the Insurance Ombudsman, Address S.C.O. No. 101, 102 & 103, 2nd Floor, Batra Building, Sector 17 - D, Chandigarh 160 017. Tel.- 0172 - 2706196 / 2706468 Fax: 0172 - 2708274 Email: bimalokpal.chandigarh@cioins.co.in	Punjab, Haryana(excluding Gurugram, Faridabad, Sonepat and Bahadurgarh) Himachal Pradesh, Union Territories of Jammu & Kashmir, Ladakh & Chandigarh.
CHENNAI - Shri M. Vasantha Krishna Office of the Insurance Ombudsman, Address Fatima Akhtar Court, 4th Floor, 453, Anna Salai, Teynampet, CHENNAI 600 018. Tel.- 044 - 24333668 / 24335284 Fax: 044 - 24333664 Email: bimalokpal.chennai@cioins.co.in	Tamil Nadu, Tamil Nadu Puducherry Town and Karaikal (which are part of Puducherry).
DELHI - Shri Sudhir Krishna Office of the Insurance Ombudsman, Address 2/2 A, Universal Insurance Building, Asaf Ali Road, New Delhi 110 002. Tel.- 011 - 23232481/23213504 Email: bimalokpal.delhi@cioins.co.in	Delhi & Following Districts of Haryana - Gurugram, Faridabad, Sonepat & Bahadurgarh.
GUWAHATI - Shri Kiriti .B. Saha Office of the Insurance Ombudsman, Address Jeevan Nivesh, 5th Floor, Nr. Panbazar over bridge, S.S. Road, Guwahati 781001(ASSAM). Tel.- 0361 - 2632204 / 2602205 Email: bimalokpal.guwahati@cioins.co.in	Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura.
HYDERABAD - Shri I. Suresh Babu Office of the Insurance Ombudsman, Address 6-2-46, 1st floor, "Moin Court", Lane Opp. Saleem Function Palace, A. C. Guards, Lakdi-Ka-Pool, Hyderabad 500 004. Tel.- 040 - 23312122 Fax: 040 - 23376599 Email: bimalokpal.hyderabad@cioins.co.in	Andhra Pradesh, Telangana, Yanam and part of Union Territory of Puducherry.
JAIPUR - Smt. Sandhya Baliga Office of the Insurance Ombudsman Address Jeevan Nidhi - II Bldg., Gr. Floor, Bhawani Singh Marg, Jaipur - 302 005. Tel.: 0141 - 2740363 Email: bimalokpal.jaipur@cioins.co.in	Rajasthan
ERNAKULAM - Ms Poonam Bodra Office of the Insurance Ombudsman, Address 2nd Floor, Pulinat Bldg., Opp. Cochin Shipyard, M. G. Road, Ernakulam 682 015. Tel.- 0484 - 2358759 / 2359338 Fax: 0484 - 2359336 Email: bimalokpal.ernakulam@cioins.co.in	Kerala, Lakshadweep, Mahe-a part of Union Territory of Puducherry.
KOLKATA - Shri P. K. Rath Office of the Insurance Ombudsman, Address Hindustan Bldg. Annexe, 4th Floor, 4, C.R. Avenue, KOLKATA 700 072. Tel.- 033 - 22124339 / 22124340 Fax: 033 - 22124341 Email: bimalokpal.kolkata@cioins.co.in	West Bengal, Sikkim, Andaman & Nicobar Islands.
LUCKNOW -Shri Justice Anil Kumar Srivastava Office of the Insurance Ombudsman, Address 6th Floor, Jeevan Bhawan, Phase-II, Nawal Kishore Road, Hazratganj, Lucknow 226 001. Tel.- 0522 - 2231330 / 2231331 Fax: 0522 - 2231310 Email: bimalokpal.lucknow@cioins.co.in	Districts of Uttar Pradesh: Jhansi, Lalitpur, Hamirpur, Mahoba, Chitrakoot, Allahabad, Banda, Sonbhabdra, Mirzapur, Fatehpur, Jaunpur, Pratapgarh, Varanasi, Jalaun, Kanpur, Lucknow, Gazipur, Sitapur, Lakhimpur, Unnao, Bahraich, Barabanki, Raebareli, Bahraich, Gonda, Sravasti, Amethi, Kaushambi, Faizabad, Basti, Ambedkarnagar, Balrampur, Maharajgang, Sultanpur, Azamgarh, Kushinagar, Santkabirnagar, Deoria, Mau, Gorakhpur, Chandauli, Ghazipur, Sidharathnagar, Ballia.
MUMBAI - Shri Milind A. Kharat Office of the Insurance Ombudsman, Address 3rd Floor, Jeevan Seva Annexe, S. V. Road, Santacruz (W), Mumbai 400 054. Tel.- 022 - 26106552 / 26106960 Fax: 022 - 26106052 Email: bimalokpal.mumbai@cioins.co.in	Goa, Mumbai Metropolitan Region excluding Navi Mumbai & Thane.
NOIDA - Shri Chandra Shekhar Prasad Office of the Insurance Ombudsman, Address Bhagwan Sahai Palace 4th Floor, Main Road, Naya Bans, Sector 15, Distt: Gautam Buddh Nagar, U.P 201301. Tel.- 0120-2514252 / 2514253 Email: bimalokpal.noida@cioins.co.in	State of Uttaranchal and the following Districts of Uttar Pradesh: Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshahar, Etah, Kanooj, Mainpuri, Mathura, Meerut, Moradabad, Muzaffarnagar, Oraiyya, Pilibhit, Etawah, Farrukhabad, Firozbad, Gautambodhanagar, Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli, Rampur, Kashganj, Sambhal, Amroha, Hathras, Kanshiramnagar, Saharanpur.
PATNA - Shri N. K. Singh Office of the Insurance Ombudsman, Address 1st Floor, Kalpana Arcade Building, Bazar Samiti Road, Bahadurpur Patna 800 006 Email: bimalokpal.patna@cioins.co.in	Bihar, Jharkhand.
PUNE - Shri Vinay Sah Office of the Insurance Ombudsman, Address Jeevan Darshan Bldg., 3rd Floor, C.T.S. No.s. 195 to 198, N.C. Kelkar Road, Narayan Peth, Pune 411 030. Tel.- 020-41312555 Email: bimalokpal.pune@cioins.co.in	Maharashtra, Area of Navi Mumbai and Thane, excluding Mumbai Metropolitan Region.

Name of Center

Jurisdiction

AHMEDABAD - Shri Kuldip Singh

Office of the Insurance Ombudsman,

Address Jeevan Prakash Building, 6th floor, Tilak Marg, Relief Road, Ahmedabad 380 001. Tel.- 079 - 25501201/02/05/06 Email: bimalokpal.ahmedabad@cioins.co.in

Gujarat, Dadra & Nagar Haveli, Daman and Diu.

BENGALURU - Smt. Neerja Shah

Office of the Insurance Ombudsman,

Address Jeevan Soudha Building,PID No. 57-27-N-19 Ground Floor, 19/19, 24th Main Road, JP Nagar, Ist Phase, Bengaluru 560 078. Tel.- 080 - 26652048 / 26652049 Email: bimalokpal.bengaluru@cioins.co.in

Karnataka

BHOPAL - Shri Guru Saran Shrivastava

Office of the Insurance Ombudsman,

Address Janak Vihar Complex, 2nd Floor, 6, Malviya Nagar, Opp. Airtel Office, Near New Market, Bhopal 462 003. Tel.- 0755 - 2769201 / 2769202 Fax: 0755 - 2769203 Email: bimalokpal.bhopal@cioins.co.in

Madhya Pradesh, Chattisgarh

BHUBANESHWAR - Shri Suresh Chandra Panda

Office of the Insurance Ombudsman,

Address 62, Forest park, Bhubneshwar 751 009. Tel.- 0674 - 2596461 /2596455 Fax: 0674 - 2596429 Email: bimalokpal.bhubaneswar@cioins.co.in

Orissa

CHANDIGARH - Dr Dinesh Kumar Verma

Office of the Insurance Ombudsman,

Address S.C.O. No. 101, 102 & 103, 2nd Floor, Batra Building, Sector 17 - D, Chandigarh 160 017. Tel.- 0172 - 2706196 / 2706468 Fax: 0172 - 2708274 Email: bimalokpal.chandigarh@cioins.co.in

Punjab, Haryana(excluding Gurugram, Faridabad, Sonepat and Bahadurgarh) Himachal Pradesh, Union Territories of Jammu & Kashmir, Ladakh & Chandigarh.

CHENNAI - Shri M. Vasantha Krishna

Office of the Insurance Ombudsman,

Address Fatima Akhtar Court, 4th Floor, 453, Anna Salai, Teynampet, CHENNAI 600 018. Tel.- 044 - 24333668 / 24335284 Fax: 044 - 24333664 Email: bimalokpal.chennai@cioins.co.in

Tamil Nadu, Tamil Nadu Puducherry Town and Karaikal (which are part of Puducherry).

DELHI - Shri Sudhir Krishna

Office of the Insurance Ombudsman,

Address 2/2 A, Universal Insurance Building, Asaf Ali Road, New Delhi 110 002. Tel.- 011 - 23232481/23213504 Email: bimalokpal.delhi@cioins.co.in

Delhi & Following Districts of Haryana - Gurugram, Faridabad, Sonepat & Bahadurgarh.

GUWAHATI - Shri Kiriti .B. Saha

Office of the Insurance Ombudsman,

Address Jeevan Nivesh, 5th Floor, Nr. Panbazar over bridge, S.S. Road, Guwahati 781001(ASSAM). Tel.- 0361 - 2632204 / 2602205 Email: bimalokpal.guwahati@cioins.co.in

Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura.

HYDERABAD - Shri I. Suresh Babu

Office of the Insurance Ombudsman,

Address 6-2-46, 1st floor, "Moin Court", Lane Opp. Saleem Function Palace, A. C. Guards, Lakdi-Ka-Pool, Hyderabad 500 004. Tel.- 040 - 23312122 Fax: 040 - 23376599 Email: bimalokpal.hyderabad@cioins.co.in

Andhra Pradesh, Telangana, Yanam and part of Union Territory of Puducherry.

JAIPUR - Smt. Sandhya Baliga

Office of the Insurance Ombudsman

Address Jeevan Nidhi - II Bldg., Gr. Floor, Bhawani Singh Marg, Jaipur - 302 005. Tel.: 0141 - 2740363 Email: bimalokpal.jaipur@cioins.co.in

Rajasthan

ERNAKULAM - Ms Poonam Bodra

Office of the Insurance Ombudsman,

Address 2nd Floor, Pulinat Bldg., Opp. Cochin Shipyard, M. G. Road, Ernakulam 682 015. Tel.- 0484 - 2358759 / 2359338 Fax: 0484 - 2359336 Email: bimalokpal.ernakulam@cioins.co.in

Kerala, Lakshadweep, Mahe-a part of Union Territory of Puducherry.

KOLKATA - Shri P. K. Rath

Office of the Insurance Ombudsman,

Address Hindustan Bldg. Annexe, 4th Floor, 4, C.R. Avenue, KOLKATA 700 072. Tel.- 033 - 22124339 / 22124340 Fax: 033 - 22124341 Email: bimalokpal.kolkata@cioins.co.in

West Bengal, Sikkim, Andaman & Nicobar Islands.

LUCKNOW -Shri Justice Anil Kumar Srivastava

Office of the Insurance Ombudsman,

Address 6th Floor, Jeevan Bhawan, Phase-II, Nawal Kishore Road, Hazratganj, Lucknow 226 001. Tel.- 0522 - 2231330 / 2231331 Fax: 0522 - 2231310 Email: bimalokpal.lucknow@cioins.co.in

Districts of Uttar Pradesh:

Jhansi, Lalitpur, Hamirpur, Mahoba, Chitrakoot, Allahabad, Banda, Sonbhabdra, Mirzapur, Fatehpur, Jaunpur, Pratapgarh, Varanasi, Jalaun, Kanpur, Lucknow, Gazipur, Sitapur, Lakhimpur, Unnao, Bahraich, Barabanki, Raebareli, Bahraich, Gonda, Sravasti, Amethi, Kaushambi, Faizabad, Basti,

Ambedkarnagar, Balrampur, Maharajgang, Sultanpur, Azamgarh, Kushinagar, Santkabirnagar, Deoria, Mau, Gorakhpur, Chandauli, Ghazipur, Sidharathnagar, Ballia.

MUMBAI - Shri Milind A. Kharat

Office of the Insurance Ombudsman,

Address 3rd Floor, Jeevan Seva Annexe, S. V. Road, Santacruz (W), Mumbai 400 054. Tel.- 022 - 26106552 / 26106960 Fax: 022 - 26106052 Email: bimalokpal.mumbai@cioins.co.in

Goa, Mumbai Metropolitan Region excluding Navi Mumbai & Thane.

NOIDA - Shri Chandra Shekhar Prasad

Office of the Insurance Ombudsman,

Address Bhagwan Sahai Palace 4th Floor, Main Road, Naya Bans, Sector 15, Distt: Gautam Buddh Nagar, U.P 201301. Tel.- 0120-2514252 / 2514253 Email: bimalokpal.noida@cioins.co.in

State of Uttaranchal and the following Districts of Uttar Pradesh:

Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshahar, Etah, Kanooj, Mainpuri, Mathura, Meerut, Moradabad, Muzaffarnagar, Oraiyya, Pilibhit, Etawah, Farrukhabad, Firozbad, Gautambodhanagar, Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli, Rampur, Kashganj, Sambhal, Amroha, Hathras, Kanshiramnagar, Saharanpur.

PATNA - Shri N. K. Singh

Office of the Insurance Ombudsman,

Address 1st Floor, Kalpana Arcade Building, Bazar Samiti Road, Bahadurpur Patna 800 006 Email: bimalokpal.patna@cioins.co.in

Bihar, Jharkhand.

PUNE - Shri Vinay Sah

Office of the Insurance Ombudsman,

Address Jeevan Darshan Bldg., 3rd Floor, C.T.S. No.s. 195 to 198, N.C. Kelkar Road, Narayan Peth, Pune 411 030. Tel.- 020-41312555 Email: bimalokpal.pune@cioins.co.in

Maharashtra, Area of Navi Mumbai and Thane, excluding Mumbai Metropolitan Region.

Conclusion

Star Health Insurance customer care is a valuable resource for policyholders, providing timely and accurate assistance for all insurance-related matters. With Star Health Insurance's customer-centric approach, multiple contact channels, and knowledgeable representatives, policyholders can rely on Star Health Insurance for quick support, policy information, claims guidance, and grievance resolution.